You’ve read through the website and decided to take the next step! So now what?

Hopefully the following information will provide answers to your questions.

Session Information

  • No referral is required to book an appointment
  • A 15 minutes free consultation will be held usually by phone – please call 604-764-1110 This will determine what your needs are, how my services may help, and provide other information. If together we decide we need more time, either we will continue and you will be charged at my regular rate or we will book an intake. If we decided to move forwards, an intake session is booked.
  • The intake session usually is a bit longer – 60-75 minutes – but it is charged at the session rate (that is, charged for 50 minutes).
  • During the intake you will be asked a variety of questions including names, birthdates, emergency contact, family history, and issue at hand. These are to determine if my services are right for you.
  • Please do not bring your child with you to the intake unless we agree otherwise.
  • A regular session is 50 minutes so I have ten minutes between sessions to clean up, take notes, and return phone calls.

Rates and Payment

  • Regular rates will be charged for the intake session. It can take up to 60-75 minutes but it is charged as if it were a 50 minute session.
  • I do not do direct billing to insurance companies.
  • A holding fee of 50% of the session rate will be obtained for the Intake session and will be put towards the total cost of the Intake session.
  • Payment is due the day of the session unless we agree otherwise.
  • There is a $5 fee for late payment and the next session may be cancelled if payment is in arrears.
  • Regular rates will be charged for consultations with schools, social workers or others.

Other Information

  • Hours of operation: Monday – Thursday 2:00 – 7:00, Friday 11:00 – 2:00
  • If you cannot find a time within my hours of operation please let me know and I will try to accommodate your needs if possible.